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Page 10 TOC Demo Account Management Account Management Clinical Research Construction Management Customer Service / Call Center Critical Facilities Business Continuity Plan Energy Sustainability Environmental Health & Safety Employee Handbook Facilities Management Finance & Accounting Governance Playbook Integrated Facilities Management Move / Add / Change Ground-Up Construction Oversight Lease Administration Project Management Office Project Management Playbook / Training Manual Property Management Quality Control Manual New Employee Onboarding Return to Office Guidelines Sourcing & Procurement Transaction  Management

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Page 10 TOC